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Terms & Conditions

PRE-ORDER PURCHASES:

I understand that if I purchased a pre-order item within my order my order will not ship until the pre-order date.  We highly recommend placing pre-orders separately.  If splitting the order after purchase I will be charged standard shipping.

 

RETURN POLICY:


All sale items & accessories are final sale.  No returns, no exchanges.  No exceptions.

COUPON CODE PURCHASES:  Any full priced items purchased with a coupon code are available to return for store credit.  Any sale items purchased with a coupon code are final sale.  No returns, no exchanges. 

Newly updated: Items eligible for returns must be received within 14 days of delivery.

Items must be unwashed, unworn, unaltered, be free of any stains of any kind as well as animal hair, and with the original tags on.

After your return has been received refunds will be issued within 5-7 business days.  Be sure to note your tracking number from your label.  Customers are responsible for the cost of shipping returns.


If you have any questions, please send an email to support@graymonroe.com